How can we help you?

Yes, absolutely. SuiviBio takes a “Local First” approach. This means that all your data is stored only on your phone. No health data is stored on a SuiviBio server. Only the scan (optional, with your consent) sends the cropped image of your results to our analysis server, which does not keep it. See our privacy policy for details.

Just take a photo of your lab report (or import an image or a PDF) and crop it to the results area. With your consent, the cropped image is sent, encrypted, to an artificial intelligence service (Anthropic Claude) that extracts the test names and their values. Our server does not keep the image and Anthropic deletes it within 30 days. For best accuracy, make sure the lighting is good and frame only the results table.

Yes. Manual entry and viewing your charts work fully offline. Only the photo scan feature needs a temporary connection for the smart analysis.

Premium users have a backup and restore feature. You can export an encrypted backup of your data and import it on your new device. Without a backup, since the data is stored locally, it is not transferred automatically.

No. SuiviBio is a support and visualization tool. Interpretations are provided for information only. Always consult your doctor for any decision about your health or to interpret your lab results.

No. They install SuiviBio (iOS or Android), open the .sbp file and enter the code. Viewing is free.

No. It is displayed in a viewing session, held in memory only, and erased as soon as the session is closed.

The encryption no longer serves its purpose. Send the file through one channel (email, messaging app) and the code through another (text message, phone call).

No, SuiviBio does not keep it. Simply export the logbook again to get a new code.

No, only the results. Original documents are only transferred through a backup.

Yes, backups and logbooks use a format shared by both platforms.

From your latest measurement of the parameter and the frequency you chose. It adjusts automatically with each new set of results.

Only the name of the parameter to check — never your values or the name of your follow-up.

All four values from the same panel are needed (total cholesterol, HDL, LDL, triglycerides). If one is missing — often an LDL that was not read during the scan — complete the report: the calculation runs right away.

No. SuiviBio recognizes this fraction format (SI units) and records 5.9%. Likewise, a hematocrit of 0.415 L/L becomes 41.5%.

No, nothing is deleted. Notifications continue for your first free follow-up and your first 2 manual reminders.

The logbook is for showing your results to someone (encrypted with a code, temporary viewing). The backup is for recovering all your data on a new phone, including documents and follow-ups. SuiviBio automatically recognizes the file type.

No. You choose your follow-ups; the suggested frequencies are for guidance only and should be adjusted with your doctor. The due date is calculated from your latest measurement and adjusts with each new set of results.

Yes. On the blood pressure page, tap “Remind me to measure” and choose your times (up to 6 per day), your days and the duration. If you already entered a measurement within the 2 hours before the scheduled time, the reminder does not go off.